SOFTWARE & TECHNOLOGY

Process Server Case Management Software

TECHNOLOGY UNBOXED

Red Knuckles is the name of the internal software that runs Tag Process Service, Inc. Red Knuckles focuses on providing all users with an intuitive workflow that shortens learning curves, reduces defects and improves user satisfaction.

We’re serious about providing the speed, security and reliability you demand from mission-critical software.

Here’s a sample of what Red Knuckles can do for you:

Compliance MonitoringCompliance Monitoring

Compliance policies that are built for financial institutions and government agencies.

Data IntegrationData Integration

Import and export service data and document directly into your case management software.

Increase Service RatesIncrease Service Rates

We’re fanatical about the details. We monitor every step of your jobs – from validating addresses before attempting, checking with neighbors, utility companies or more in-depth investigation – we do what it takes to improve your success rates.

Feasibility ScoreFeasibility Score

We monitor the job stops of each of our process servers take and determine a feasibility score based on location of job stops and typical travel speeds.

Custom ReportingCustom Reporting

Anything is possible! Custom service reports, state specific affidavits, work orders, invoicing formats – We have built some impressive reports for our clients.

Online Client DashboardOnline Client Dashboard

This is where orders can be placed, status can be checked, documents can be viewed and printed, messages sent to us, reports generated – This is our client’s hub for everything Tag Process Service.

BarcodesBarcodes

Every document that comes into our control receives a barcode that helps identify, track and scan and return to our clients.

Custom NotificationsCustom Notifications

You tell us how you would like to be notified of your cases – from real time notification emails, daily emails or data integration with your case management software.

GPS and Photo EvidenceGPS and Photo Evidence

Our process servers all use our Red Knuckles mobile application that captures the GPS coordinates at every attempt and also a photo is taken at the time of service.

Security

Security protocols strict enough to pass financial-industry audits. Real-time data mirroring for immediate backup. Best-in-class firewalls and intrusion prevention systems.

See videos that help support specific people at your firm. Partner, Accounting, Office Manager, IT Staff.

– Eric Logvin
Law Office of James R. Vaughan, P.C.

“Dave and TAG Process Service have been the primary process server vendor at our collection law firm for 10+ years. At Dave's leadership, TAG has essentially solved every issue we've thrown at them. This includes security, compliance, programming, reporting, APIs, and of course... getting the serves completed. Dave is honest, efficient, hardworking, and goes out of his way to solve problems. That mentality has been infused into TAG's staff by Dave, and it shows. I highly recommend Dave as an positive, experienced entrepreneur and also have the highest recommendation for TAG Process Service as a vendor for your law firm.”

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– Harvey Moore
The Moore Law Group

“Dave and his team provide us with competent process service. Although we have only been working with his company for approximately two years, he has met all of our requirements including security and reporting. He is open to new ideas and processes.”

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– Mark Kirkorsky
Mark A. Kirkorsky, PC

“Dave and Tag have proven to be a tremendous resource for our law firm. They are complete professionals and go out of their way to accommodate us. We know that we can always count on Dave and his staff to get the job done. We have worked with a number of process service companies over the years, but there is none better than TAG! They have our highest recommendation.”

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– Ruth Crosby
Hammerman & Hultgren, PC

“We have been using Dave and his team at Tag for a few years now. They have been great to work with. I love that we an import our documents and information. we have saved a forest in paper by now. Dave, Keep up the good work.”

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– Joseph Pezzuto II
Square Two Financial Corp.

“I have known Dave Rolf and his company Tag Process Service since 2010. He and his company have an excellent reputation as being Arizona's premiere process service provider. I have had several former employees work for Dave and they have always commented to me that his business is really well run as he is very committed to his staff and customers while providing superb work. I would recommend Dave and his staff to anyone who wants a company that provides "small-town" customer service and response time while implementing all the latest technology, compliance and supply-chain processes that larger companies utilize to ensure excellent client satisfaction and top service results.”

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– William Kelhoffer
Blatt, Hasenmiller, Leibsker, & Moore, LLC

“I've worked with Dave for several years. He has all the qualities you're looking for in a person to do business with. He is honest, hardworking, and will do everything in his power to meet and exceed your expectations. Dave and his team's customer service, integrity, and reputation are second to none.”

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– Bill Kastin
Snell & Wilmer, LLP

“Dave Rolf and Tag are phenomenal at everything that they do. Tag is an excellently run organization and its due almost entirely to Dave's leadership and management style. The organization is flexible, accommodating and able to handle its client's needs without much fuss or red tape. I wish more companies were run like Tag and continue to be thoroughly impressed with Dave.”

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